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Maui Jim sunnies repair

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Maui Jim sunnies repair - 23 August 2008 10:36:14   
Trevor Epding


Posts: 330
Joined: 5 June 2003
From: Exmouth, Western Australia
Status: offline 		Chasing a bit of sunglass repair advice guys.
My wife has a pair of Maui Jim sunnies (MJ Sport with the titanium frames). One of the nose "arm" thingys has broken away from the "bridge". Is there anyone in WA who could repair/ replace the part. The local jeweller had a look and said no thanks. Maybe titanium is a bastard to work with??
Any advice greatly appreciated.

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RE: Maui Jim sunnies repair - 23 August 2008 17:41:03   
Hal Harvey


Posts: 1888
Joined: 4 June 2003
From: Perth, Western Australia
Status: offline 		Give Maui Jim a ring on 1800 010 244 on a weekday. They're a lot easier to work with than titanium! Just find out how much $ they might want for the job anyway; and if you want to go ahead and it needs to go through a reseller, Bluewater Exmouth can help.

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RE: Maui Jim sunnies repair - 23 August 2008 21:38:05   
Rob Van Deuren


Posts: 1913
Joined: 18 April 2004
Status: offline 		Trevor, Maui Jim have a very good Warranty so it may check to see if they cover the problem. I had a pair that the lens just keeps cracking where the screw went through to hold the lens in place. After returning them 4 times I organized with them to swap to another type of frame.

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RE: Maui Jim sunnies repair - 23 August 2008 23:27:39   
Trevor Epding


Posts: 330
Joined: 5 June 2003
From: Exmouth, Western Australia
Status: offline 		Cheers Hal, I'll give them a ring. And thanks Rob, I'll keep that in mind.

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Post #: 4
RE: Maui Jim sunnies repair - 24 August 2008 8:45:10   
Scott Coghlan


Posts: 2399
Joined: 5 June 2003
From: Perth, Western Australia
Status: offline 		Got this from the MJ rep:
"get them to take them back to however they bought them from   or any maui Jim stockist who will onforward them for repair. Or they can post   them direct to our warehouse at 3 tilley Lane,Frenchs Forrest,Sydney,NSW 2086."

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RE: Maui Jim sunnies repair - 24 August 2008 18:32:39   
Trevor Epding


Posts: 330
Joined: 5 June 2003
From: Exmouth, Western Australia
Status: offline 		Thanks Scotty,

Much appreciated!!

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The road to the truth is long, and lined the entire way with annoying bastards!

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Post #: 6
RE: Maui Jim sunnies repair - 24 August 2008 19:23:14   
Tony Harding


Posts: 4032
Joined: 5 June 2003
From: Riches to Rags
Status: offline 		PM Mark Smith

Nuff said!

TH

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Post #: 7
RE: Maui Jim sunnies repair - 7 September 2008 19:20:45   
Mark Smith


Posts: 1211
Joined: 30 September 2003
From: Mosman Park
Status: offline 		Sorry guys, missed this post. Titanium they certainly are, and yes it is a ba$tard to work with. Conventional soldering equipment can't be used to weld it. Good news is that Maui Jim will look after you. If you haven't already got something sorted I can send them back for a warranty repair for you

< Message edited by Mark Smith -- 7 September 2008 19:21:11 >

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Post #: 8
RE: Maui Jim sunnies repair - 13 November 2008 22:21:35   
Trevor Epding


Posts: 330
Joined: 5 June 2003
From: Exmouth, Western Australia
Status: offline 		Just a follow up on this thread.
Thanks to all who replied!
Not long after the better half's glasses had problems, my Maui Jim's sunnies that had a crack around one of the lenses where the frame screws in finally gave way. I got off my @rse a bit later and contacted Maui Jim who after recieving both pairs quoted $90 for the wife's sunnies and $110 for mine and that was to replace both lenses to ensure that the tints are exactly the same. As a goodwill gesture, they said they would do both for $110.
Got them back yesterday. My pair as far as I can tell were a total replacement and the wife's pair were repaired.
Fair to say, I'm wrapped. Fantastic service! Maui Jim!!!

Epo

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Post #: 9
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